Pet Water Sensory Play Mat

📦 Shipping & 🔁 Return Policy

🚚 Shipping – Fast & Reliable

At metacreatures, we make sure your order reaches you as quickly as possible.

Once you place your order, we get to work immediately.

Processing Time: Orders are packed and dispatched within 1–2 business days.

Delivery Time: You’ll receive your order within 4–7 business days, anywhere in India.

Once shipped, you'll receive a tracking link via SMS or email so you can keep an eye on your order.

Need help with your delivery?

Just drop us a message at metacreatures0005@gmail.com or call us at +91 99242 96146 — we’re here to help.

🔁 Hassle-Free Returns – 4-Day Window

Not satisfied with your purchase? No worries. You can request a return within 4 days of delivery — no questions asked!

To start a return, contact us with:

• 
  Order ID
  
• 
  clear photo of the item
  
• 
  reason for the return
  

Send this to metacreatures0005@gmail.com or message us at +91 99242 96146.

Important:

• 
  unused, in original packaging
  
• 
  return shipping proof
  
• 
  after 4 days or for used/damaged products will not be accepted
  

💸 Refunds – Fast & Secure

Once we receive and inspect your returned item, we’ll process your refund.

Your money will be safely credited to your bank account within 3–5 working days.

If you paid via UPI or Cash on Delivery, we’ll reach out to collect your bank details securely.